Support

Questions, bug reports or purchase problems? Email support@fineod.com. We usually reply within a few working days.

Please include your Player ID (Options → Player ID in the game), your phone model and what happened.

Common questions

A purchase didn't arrive

Restart the game while online. Purchases are confirmed with Google Play and delivered automatically – if confirmation failed, the game retries on the next start. If it still hasn't arrived after a day, email us with your Google Play order number (it starts with GPA.).

Refunds

Refunds for purchases are handled by Google Play. You can request one at Google Play Help.

How many matches can I play?

10 online ghost matches per day for free, refilled at midnight. Practice against bots is always free and unlimited.

I changed phones and lost my progress

Experience and rating are stored on the phone. Outfits you bought with real money can be restored – email us your old Player ID and order number.